Privacy policy

Privacy policy Roderick's Wear

https://roderickssportswear.com

About our privacy policy

Roderick's Wear cares a lot about your privacyWe therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care.We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Roderick's WearThe starting date for the validity of these conditions is 12/01/2021, with the publication of a new version the validity of all previous versions is canceled.This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties.We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

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Shopify

Our webshop has been developed with Shopify softwarePersonal data that you make available to us for the benefit of our services will be shared with this partyShopify has access to your data to provide us (technical) support, they will never use your data for any other purposeShopify is obliged to take appropriate security measures based on the agreement we have concluded with themThese security measures consist of the application of SSL encryption and a strong password policyShopify is a certified credit card data processorShopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or storedShopify reserves the right to share collected data within its own concern in order to further improve the serviceShopify takes into account the applicable legal retention periods for (personal) dataThe EU/US Privacy Shield applies, your data may be processed in the United States.

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Vimexx

We purchase web hosting and e-mail services from VimexxVimexx processes personal data on our behalf and does not use your data for its own purposesHowever, this party can collect metadata about the use of the servicesThese are not personal dataVimexx has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal dataVimexx is obliged to observe secrecy on the basis of the agreement.

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Shopify

We send our newsletters and transactional emails using our webshop software 'Shopify'All confirmation emails you receive from our website and web forms are sent through Shopify's serversShopify will never use your name and email address for its own purposesYou will see the 'unsubscribe' link at the bottom of every e-mail sent automatically via our websiteIf you click on this, you will no longer receive e-mail from our websiteThis can seriously reduce the functionality of our website! Your personal data is sent, stored and accessed securely by ShopifyShopify uses cookies and other internet technologies that provide insight into whether e-mails are opened and readIn addition, Shopify processes information about you as a recipient and the subject line of emails to improve the quality of the service, this data is stored for 30 daysShopify reserves the right to use your data to further improve the service and to share information with third parties in this context.

Vimexx

We use the services of Vimexx for our regular business e-mail trafficThis party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possibleVimexx has no access to our mailbox and we treat all our e-mail traffic confidentially.

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Payment processors

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Klarna

We use the Klarna platform to process (part of) the payments in our webshopKlarna processes your name, address and residence details and your payment details such as your bank account or credit card numberKlarna has taken appropriate technical and organizational measures to protect your personal dataKlarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.Klarna shares personal data and information regarding your financial position with credit rating agencies in the case of an application for a deferred payment (credit facility)All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties.Klarna does not store your data for longer than permitted by the legal terms.

Shopify Payments

We use the Shopify Payments platform to handle (part of) the payments in our webshopShopify Payments processes your name, address and residence details and your payment details such as your bank account or credit card numberShopify Payments has taken appropriate technical and organizational measures to protect your personal dataShopify Payments reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.Shopify Payments will share personal data and information regarding your financial position with credit rating agencies in the case of a deferred payment (credit facility) requestAll the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Shopify Payments's services for which they engage third parties.Shopify Payments does not store your data for longer than permitted by the legal terms.

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Reviews

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WebwinkelKeur

We collect reviews via the WebwinkelKeur platformIf you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail addressWebwinkelKeur shares this information with us, so that we can link the review to your orderWebwinkelKeur also publishes your name on its own websiteIn some cases, WebwinkelKeur may contact you to provide an explanation of your reviewIn the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeurThey only use this information for the purpose of inviting you to leave a reviewWebwinkelKeur has taken appropriate technical and organizational measures to protect your personal dataWebwinkelKeur reserves the right to engage third parties for the provision of services, for this we have given permission to WebwinkelKeurAll the above mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

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Shipping and logistics

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PostNL

If you place an order with us, it is our job to have your package delivered to youWe use the services of PostNL to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with PostNLPostNL only uses this information for the purpose of executing the agreementIn the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to youWe use the services of DHL to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with DHLDHL only uses this information for the purpose of executing the agreementIn the event that DHL engages subcontractors, DHL will also make your data available to these parties.

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Invoicing and accounting

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e-boekouden.nl

We use the services of e-boekreken.nl to keep track of our administration and accountingWe share your name, address and residence details and details regarding your orderThis data is used for the administration of sales invoicesYour personal data will be sent and stored protectede-boekhouding.nl is obliged to observe secrecy and will treat your data confidentiallye-boekouden.nl does not use your personal data for purposes other than those described above.

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External sales channels

At the moment we do not yet use external sales channels. page3image11916928 Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our servicesThis means that the purpose of the processing is always directly related to the order you provideWe do not use your data for (targeted) marketingIf you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you for explicit permission.Your data will not be shared with third parties, other than to meet accounting and other administrative obligationsThese third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our servicesThese data (for example your IP address, web browser and operating system) are not personal data.

Participation in tax and criminal investigations

In some cases, Roderick's Wear can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigationsIn such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are our clientThis means that we keep your customer profile until you indicate that you no longer wish to use our servicesIf you indicate this to us, we will also regard this as a request to forgetOn the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of usWe explain below which rights these are and how you can invoke these rightsIn principle, in order to prevent abuse, we will only send copies and copies of your data to your already known e-mail addressIn the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourselfWe keep records of completed requests, in the case of a request to be forgotten, we administer anonymous dataYou will receive all statements and copies of data in the machine-readable data format that we use within our systemsYou have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to youYou can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you.You can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to youYou can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party.You can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us.In all probability, in such a case we can no longer continue the service, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Roderick's WearIf you object, we will immediately stop the data processing pending the settlement of your objectionIf your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processingYou also have the right not to be subject to automated individual decision-making or profilingWe do not process your data in such a way that this right appliesIf you believe that this is the case, please contact our contact person for privacy matters.

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Cookies

Google Analytics

Via our website, cookies are placed from the American company Google, as part of the “Analytics” serviceWe use this service to keep track of and receive reports on how visitors use the websiteThis processor may be obliged to provide access to this data on the basis of applicable laws and regulationsWe have not allowed Google to use the obtained analytics information for other Google services.

Cookies from third parties

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any timeHowever, you will always find the most recent version on this pageIf the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by email.

Contact information Roderick's Wear

Teusmanlanden 8 7542 DM Enschede The Netherlands T +31 6 247775897 E info@roderickssportswear.com

Contact person for privacy matters

Roderick Klaver

Language
Dutch
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en